Refund policy
Return Policy
Hum apne customers ki satisfaction ko bohot ahmiyat dete hain. Agar aap ko product receive hone ke baad koi issue nazar aaye, to aap delivery ke 24 ghanton ke andar return request submit kar sakte hain.
Return ke liye sharaait:
- Product original condition mein hona chahiye.
- Product use na kiya gaya ho.
- Original packaging aur tamam accessories ke sath return kiya jaye.
- Return request delivery ke 24 ghanton ke andar ki jaye.
- Return request ke sath order number aur product ki clear photos ya video share karna zaroori hai.
Non-Returnable Items
In suraton mein return accept nahi kiya jayega:
- 24 ghante ke baad ki gayi request.
- Used, damaged ya customer ki wajah se kharab hua product.
- Original packing ke baghair return.
Refund Policy
Jab humein returned product receive ho jayega aur inspection complete ho jayegi, to agar return approve hota hai to 3–7 business days ke andar refund process kar diya jayega.
Agar order Cash on Delivery (COD) tha, to refund customer ke bank account ya mobile wallet mein transfer kiya jayega.
Damaged or Wrong Product
Agar aap ko damaged, defective ya galat product receive hua ho, to delivery ke 24 ghanton ke andar hum se contact karein aur product ki photos/video share karein. Verification ke baad replacement ya refund provide kiya jayega.
How to Request a Return
Return request ke liye humein yeh details bhejein:
- Order Number
- Customer Name
- Contact Number
- Return ki wajah
- Product ki clear photos ya video
Hamari support team jald se jald aap ki request review karke aap ko next steps bata degi.